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How to Give a Meaningful Apology - HBR

Posted March 14, 2013

Note From Jim:

Have your behaviors offended or upset someone recently, a superior, subordinate, peer, life partner, child, parent, sibling, relative, friend, or neighbor?  If you're human, the answer is probably "yes". 

Did you extend  a meaningful apology, one that made a difference?  This is a nuanced topic of course, but it seems that there are essential components that make for a meaningful apology, one that leads to a path of healing.  How well do you follow the model detailed by psy...

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How Well Do You Listen?

Posted March 27, 2013

Note From Jim:

Listening is a crutial skill, one that's a source of influence.  Powerful listeners wield powerful influence. 

Have you mastered the skill of listening?

At HBR, business psychiatrist Mark Goulston, and UCLA leadership lecturer John Ullmen help you to become a master of listening.

To entice your curiosity, see the excerpts below.  Better yet, access the full article at HBR

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For Real Influence, Listen Past Your Blind Spots - HBRread more »

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Manage Your Bullies Well

Posted April 4, 2013

NOTE FROM JIM

How well do you navigate bullying and toxic behavior, be it from managers, subordinates, colleagues, clients, board directors, investors, or from those in your personal life? Yes, those emotional manipulators. You’ve had a few of them in your life, no?

Do you let them loose your composure or take you by surprise? How have you responded? What best to do?

Each of us is responsible for our own behavior regardless of circumstance. There will always be others around us who don't. Don't take ...

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Sources of Confidence - Men Vs. Woman

Posted April 23, 2013

NOTE FROM JIM

Related to my post of yesterday regarding our blind spots, one of my favorite cerebral thinkers, David Brooks of the New York Times, raises interesting questions about gender based attitudes connected with CONFIDENCE.

Does our source of confidence differ by gender? How so? And if so, can our organizations achieve higher levels of performance, decision making, and behavior by optimizing sources of confidence throughout an organization?

To tickle your curiosity:

Access the 3 mi...

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How Well Does High Intelligence Correlate With Career Success?

Posted June 8, 2013

NOTE FROM JIM:

Does high intelligence correlate with career success?  Many organizations have observed not.  Do “Highly Gifted” individuals score differently then the “Average Gifted” people in four categories of career related personality attributes: (1) career orientation, (2) work behaviors, (3) social competence, and (4) psychological constitution? The answer to the latter question is yes, but not always favorably.

Yosh Beier, an executive coach and co-founder of Collaborative Coaching...

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10 Point Guide To Mananging Conflict

Posted July 18, 2013

NOTE FROM JIM

Most of us don’t respond well to conflict.  On the subject of managing conflict well, leadership guru John Maxwell provides us with his typical extraordinary wisdom. To tickle your curiosities take a peak at the excerpts below.  Better yet, master the material by accessing the full article.

EXCERPTS

Leadership Wired Blog

The Ten Commandments of Handling Conflict

By John C. Maxwell.

Conflict is an inevitable part of life. .. approach conflict in...

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10 Scientifically Proven Ways to Be Incredibly Happy

Posted January 14, 2014

NOTE FROM JIM:

Yes, it’s true… Research offers at least 10 ways towards improving one’s level of happiness. We are individually responsible for our own happiness.

To motivate your curiosity, see the excerpts below.  Better still, access this important article.  The details are crucially important: 

http://www.inc.com/jeff-haden/10-scientifically-proven-ways-to-be-incredibly-happy-wed.html?fb_action_ids=10152182419671942#/jeff-haden/10-scientifically-proven-ways-to-be...

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Clumsy Feedback Is a Poorly Wrapped Gift - HBR

Posted April 17, 2014

NOTE FROM JIM

In a recent blog post on HBR, organizational psychologist Roger Schwartz  provides exceptional advice on embracing negative  feedback in ways that ultimately  enhance   one’s own performance.

He writes, “When you accept a person’s gift [of feedback] – no matter how poorly wrapped – by responding with curiosity and compassion, you are giving a gift in return. You are creating the trust needed to talk about things that really matter and that will lead to better results....

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How to Make Friends and Connections at Your Next Conference

Posted April 22, 2014


How to Make Friends and Connections at Your Next Conference

NOTE FROM JIM

Ever feel awkward when attending a conference with no one else you know?  Take comfort knowing that you are not alone.  Follow the tops below.

To tickle your curiosities, see the excerpts below. To gain optimum value from this wisdom, access the full article.

EXCERPTS:

The Muse.com
By Anna Medaris Miller

But you’d probably rather stand out in a good way at the next conference you attend—and that can...

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13 Habits of Exceptionally Likeable People

Posted January 29, 2015

Note From Jim

SMILE!!!! Likeability is an essential skill for attaining high levels of emotional intelligence, a goal for us all in every sphere of our lives.

Did you know that the traits of likability are trainable?

Travis Bradberry, a Ph.D in clinical and industrial organizational psychology, shares 13 of these learnable traits in a recent Forbes Article. Excerpts of these enumerated traits include the following:

Ask Questions

Put Away Your Phone

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You’re Not Alone - Leaders Have Similar Feelings of Insecurity and Fear

Posted March 19, 2015

Note From Jim:

Feeling a little insecure at some point?  You’re not alone. Research by Roger Jones, a consultant who assists organizations in enhancing performance, suggests that leaders possess common human performance-related fears. Roger's survey work and subsequent one-on-one interviews identified five common fears in ranked order:


1 - Being found to be incompetent
2 - Underachieving
3 - Appearing too vulnerable
4 - Being politically attacked by colleagues
5 - Appearing foolish

Roger's a...

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