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How Well Do You Listen?

Posted March 27, 2013

Note From Jim:

Listening is a crutial skill, one that's a source of influence.  Powerful listeners wield powerful influence. 

Have you mastered the skill of listening?

At HBR, business psychiatrist Mark Goulston, and UCLA leadership lecturer John Ullmen help you to become a master of listening.

To entice your curiosity, see the excerpts below.  Better yet, access the full article at HBR


For Real Influence, Listen Past Your Blind Spots - HBRread more »

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13 Habits of Exceptionally Likeable People

Posted January 29, 2015

Note From Jim

SMILE!!!! Likeability is an essential skill for attaining high levels of emotional intelligence, a goal for us all in every sphere of our lives.

Did you know that the traits of likability are trainable?

Travis Bradberry, a Ph.D in clinical and industrial organizational psychology, shares 13 of these learnable traits in a recent Forbes Article. Excerpts of these enumerated traits include the following:

Ask Questions

Put Away Your Phone

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